Why won’t my computer turn on?
A computer may not turn on for multiple reasons, but it is always important to start with verifying that the computer has power and is plugged into the power strip or wall socket completely. If you are using a power strip, check to see if the power strip is receiving power or in some designs, the power strip may need to be reset.
Why did my computer shutdown or reboot unexpectedly?
Why does PDFs open in Microsoft Edge instead of Adobe Reader?
Windows 10 defaults PDFs to open through Microsoft Edge. To change the default, select the Start Menu, Settings, Apps, default apps, choose default apps by file type, navigate to .pdf. Click on the app and change to Adobe Reader.
Second display only a black screen, how do I get the image on both?
Confirm that both monitors are connected to the computer and has power. Once confirmed, right click on your background, and select display settings. Under multiple displays settings, select extend these displays.
Unable to move my cursor to the second screen, how do I get this fixed?
Right click on your background and select display settings. Under rearrange your displays, select Identify to identify which monitor is numbered 1 or 2. If they are not in the order of your monitors on your desk, you can rearrange the displays to match by clicking on the monitor and dragging to the other side.
What is the best practice for creating my passwords?
I can’t log into my account, but my password is correct, what do I do?
Why can’t I print?
Why does it take so long to print?
Depending on the content you are printing, the printer may take longer to spool to the printer. Adobe PDFs tend to take longer due to their size and how the printer processes the data.
When copying a document, I get a black line down the page. How do I fix this?
When copying from the top feeder, the feeder sends the document over what is called the slit glass. This strip of glass can get dirty. Lift the scanner and clean the glass with alcohol. You can verify that the slit glass needs to be cleaned when printing to the machine or copying from the flatbed, the image is clean.
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